About Us
Shipping
We aim to dispatch all stocked orders either same day (Monday-Friday) or by the following working day (subject to time of order). Orders are shipped by courier service.
For orders that require a guaranteed quick delivery, please contact our sales staff directly by phone who can advise further on your request.
Urgent Items that require tracking are sent by courier service.
Only available for UK purchases, please contact us for an export shipping quote.
Returns
Orders may be cancelled and returned within 7 days of receipt (excluding special order items). Prior to returning any parts, the customer must contact Serdi UK to get a returns number. The returns number must be included in the returned package. All returns are arranged at customer’s own expense and it is the customer’s responsibility to ensure that items are returned in an unused condition suitable for resale.
Items that have been used, damaged during fitment or damaged during return transit will not be refunded.
Refunds will be made via the same method they were received (e.g. credit card payments must be refunded to the same card). Refunds are usually processed within 1-2 days of receipt but may take up to 7 working days during busy periods.